Terms of Service

Last updated: January 17, 2025

Welcome to Tunga Tech. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

Acceptance of Terms

By accessing and using Tunga Tech's website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Our Services

Tunga Tech provides software development, web development, ICT solutions, systems integration, and related technology services. Our services include but are not limited to:

  • Custom software development
  • Web application development
  • Mobile application development
  • ICT equipment supply and installation
  • Systems integration services
  • Digital marketing services
  • Security solutions
  • Training and capacity building

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers
  • Not attempt to gain unauthorized access to any systems or networks

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Tunga Tech or its content suppliers and is protected by copyright and other intellectual property laws. Unless otherwise specified in a service agreement, all custom work developed for clients remains the intellectual property of the client upon full payment.

Payment Terms

Payment terms will be specified in individual service agreements. Generally:

  • Deposits may be required before work begins
  • Payment schedules will be outlined in project proposals
  • Final payment is due upon project completion or as specified in the agreement
  • Late payments may incur additional fees
  • We accept payment via bank transfer, credit card, and other methods as agreed

Project Timelines

While we strive to meet all agreed-upon deadlines, project timelines are estimates and may be affected by factors including but not limited to client feedback delays, scope changes, and unforeseen technical challenges. We will communicate any necessary timeline adjustments promptly.

Warranties and Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner. However:

  • We make no warranties regarding uninterrupted or error-free service
  • We do not guarantee specific results or outcomes
  • Our website and services are provided "as is" without warranties of any kind
  • We are not responsible for third-party services or products

Limitation of Liability

To the maximum extent permitted by law, Tunga Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

Confidentiality

We respect the confidentiality of our clients' information and projects. We will not disclose confidential information to third parties without your consent, except as required by law or as necessary to provide our services.

Termination

Either party may terminate a service agreement in accordance with the terms specified in that agreement. We reserve the right to suspend or terminate your access to our services if you violate these Terms of Service.

Dispute Resolution

Any disputes arising from these Terms of Service or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through arbitration in accordance with the laws of Uganda.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Uganda, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Tunga Tech

Email: hello@tunga.tech

Phone: +256 702 703 612

Location: Kampala, Central Region, Uganda